Marketing plan
We identified the different ways to communicate to the customers and focus on the ones that would generate more sales
A few details
It is a brand offering betting concepts and online games since 1999 and dependent upon its web interface, reward programs and offers and its effectiveness in communicating messages to its audience. The objective of the project was to increase brand awareness, increase customer base and retention.
How we solved it
Our priority was to create a unique experience for the customer journey whilst onsite. The evaluation on the existing infrastructure revealed that we had to reengineer the website and the brand together. The aspects we focused on were: functionality, ease of navigation, Useful content, overall graphic presentation, ease of contact and support, secure payment process, new brand identity and effectiveness of Marketing.
We identified the different ways to communicate to the customers and focus on the ones that would generate more sales
Through a process of alignment and realignment we redesigned the website and created a new logo making sure the existing brand identity would not disappear.
A content calendar was created to depict: What to say, How to say it, Who to say it to, and Where to say it.
Special attention was given to Home page optimization and Sportsbook page optimization. To this end we incorporated selected content (images, keywords, offers) into key areas of those pages.
We managed Facebook , Twitter, Instagram and Youtube creating posts and content.
We developed several contests aiming at increasing our fan base. On average every contest raised 1000 new fans.
Several banners were created and were placed in selective media and affiliates around the web.
Google Adwords account was set up and initiated to perform display and paid search campaigns.
Facebook ad campaigns were set up aiming at increasing fan base and driving traffic to site.
Several creatives were designed and were presented on print magazines and newspapers
What was achieved
What was achieved
Website traffic increase
Page views increase
Customers increase
Deposits increase